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First Ukrainian Pentecostal Church - Privacy Policy

First Ukrainian Pentecostal Church

Privacy Policy

Effective Date: October 2, 2023

My Well Security Statement

We have partnered with My Well to accept credit cards and electronic check payments safely and securely for our donors and customers.

The My Well Payment Gateway manages the complex routing of sensitive customer information through electronic check and credit card processing networks.

My Well adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry-leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the My Well Privacy Policy.

Privacy Policy

First Ukrainian Pentecostal Church (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, protect, and disclose your Personal Information when you use our website, [WEBSITE URL] (“Site”) and our mobile application, if applicable (“App”). The Site and App together are our “Services.”

If you have questions about our privacy practices, please contact us through the “Contact Us” page on our Site.

Personal Information

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular individual or household. Personal Information does not include information that has been deidentified or aggregated.

What Personal Information Do We Collect?

When you access or use our Services, we may collect:

  • Identifiers: name, email, phone number, address, IP address, and similar identifiers.
  • Payment Information: payment details collected through our payment processor (we do not store full card/bank details).
  • Internet/Device Info: browser type, device identifiers, language preferences, approximate location (city/state/ZIP), and usage data.
  • Other Info You Provide: anything you submit through forms, accounts, or communications with us.

How We Collect Personal Information

  • Directly from you (forms, donations, accounts, messages).
  • Automatically (cookies, IP address, device data).
  • From third parties (service providers, analytics providers).

How We Use Personal Information

  • To communicate with you (email, calls, and text messages), and respond to requests.
  • To process donations and provide services.
  • To operate, maintain, and improve our Services, and prevent fraud.
  • To comply with legal obligations and protect our rights.

SMS Privacy (Text Messaging)

If you provide your mobile phone number and opt in to receive text messages:

  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
  • Text messaging opt-in data and consent will not be sold or shared except as necessary to provide the messaging service (for example, messaging vendors, aggregators, and carriers).
  • You can opt out at any time by replying STOP.

Sharing Personal Information

We may share Personal Information with:

  • Service providers who help us operate the Site and Services.
  • Payment processors (including My Well) to process donations and payments.
  • Legal/compliance when required to comply with law or protect safety and rights.

Cookies

We use cookies and similar technologies to help our Site work properly, understand usage, and improve the Services. We may use analytics tools such as Google Analytics.

Security

We use reasonable safeguards to protect your Personal Information, but no method of transmission over the internet is 100% secure.

Children’s Privacy

We may collect limited information about children under 18 as necessary to provide youth programs.

Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted.

Contact Us

First Ukrainian Pentecostal Church
3875 Warners Rd
Syracuse, NY

Refund Policy

Online Giving: No refunds are allowed for contributions. Duplicate transactions may be refunded within 7 business days of request.

Events/Tickets: Events may be non-refundable or require non-refundable deposits. If an event is canceled, refunds will be made within 7 business days of the cancellation date.